It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to: Compliance Department; Advias Ltd, FC.405, Salisbury House, London Wall, London, EC2M 5SQ  or call: 0207 082 5777. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service